This information is to help parents cancel/delete a registration on MyConferenceTime. (School staff should see our instructions for staff to delete a registration.)
How to cancel your registration online:
- Visit https://www.myconferencetime.com/viewregistrations
- If you already have a security code, choose whether you received the code by email or text.
- If you do not have a security code, choose one of the options to have a security code emailed or texted to you. You must enter an email address or phone number that matches what you entered when registering for a conference.
- Enter your security code, then press Submit.
- On the next screen, you will see a list of conferences that match the email address or phone number you entered.
- To cancel a conference, press the "more" button located beside the conference details.
- Press the "cancel registration" button.
**If you do not see a "cancel registration" button, either your school/teacher has not enabled online changes or the permitted time to make online changes has passed.**
You will need to contact the school/teacher to make any changes. MyConferenceTime Support is unable to make these changes for you.
- Press "Yes" to confirm that you want to cancel the registration.
- I can view conference details, but there is not a button to "cancel registration."
- Either the person who created the conference schedule never enabled the cancellation option, or you are past the date/time when cancellations were permitted. You will need to contact the person in your organization responsible for the schedule.
- I didn’t enter an email address or phone number when registering for a conference.
- You will need to contact your organization to cancel
- I entered an email address or phone number when registering, but when I search for conferences, I am unable to find my registration.
- Please double-check the email address or phone number you are entering. The majority of the times that registrations aren't found, it's because the participant is entering the incorrect email address or phone number.
- If it was the wrong email address or phone number, you will need to contact the organization to cancel.
- I tried to cancel online but was unable to do so successfully. Can the support staff at MyConferenceTime change it for me? No. To change your registration, you will need to cancel them online (if the organization has enabled that feature) or contact your organization directly. FislerData, the creator of MyConferenceTime, will not delete or edit your registration. Because we are unable to verify your identity, we cannot edit or delete any personal information.